Question and Answer Call: October 3, 2018

Questions Discussed

  • I was questioning the relevance of knowing the individual’s diagnosis, for purposes of running the mediation or Conflict Coaching effectively. Should the disability be discussed and considered? How important is it and how relevant?
  • How do you de-escalate intense emotions that is blocking dialogue?
  • Can you further exploring use of Conflict Compass materials with groups of consumers and family members?
  • What is the difference between developmental disabilities and mental health?
  • How can we deal with internal inadvertent bias from mediators and other professional?
  • Are there cultural differences and responses to mental health? How does culture impact the discussion around mental health?
  • How can we best apply Conflict Compass to our work?
  • What do you do when someone doesn’t want to talk with you?
  • How can we get referrals/cases for mental health?

Upcoming Q&A Calls

Click here to submit questions for upcoming calls.

The next Q&A calls are on:

  • Thursday November 29th, 1PM – 2PM EST
  • Friday February 1st, 1PM – 2PM EST

What kinds of questions can I ask?

Attendees are encouraged to ask any questions they have related to conflict resolution and family mental health conflicts (ex. conflicts that discuss mental health subjects and/or conflicts where participant(s) have mental health conditions).  The questions can be based on lessons from the Conflict Compass program or any scenarios you would like to share.  They can be questions from families, organization staff, or any other participants you find appropriate.

How can I ask questions?

You can ask them live on the call or submit them in advance by visiting to use an anonymous online form.  We recommend sharing your question in advance so we can maximize the chances we make time to respond to it, and we recommend including your e-mail if you’d like us to write you the answer in the event we don’t have time to answer on the call.